​River Cruises

​Windsor

Q: Are you wheelchair accessible?

A: Yes, we are wheelchair accessible. Some passengers may experience limited access once on board due to their limitations. Please call for more information. 

Q: How may I use my coupons?

A: You may use the coupons by typing the promotion code in our online calendar prior to finalizing your transaction.

Q: Are reservations required?

A: Reservations are required for all catered cruises. You may only purchase tickets at the gate for Sightseeing Cruises, RiverBeats and certain Special Events. 

Q: What if my Cruise gets cancelled due to poor weather?

​A: We sail rain or shine. Only if the captain deems the weather unsafe to passenger safety will we cancel a cruise. In this case we will offer a full refund or reschedule.














































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FREQUENTLY ASKED QUESTIONS (FAQ'S)