Frequently Asked Questions

  • Chevron down Q: Are you wheelchair accessible?
  • A: Yes, we are wheelchair accessible. Some passengers may experience limited access once on board due to their limitations. Please call for more information.

  • Chevron down Q: How may I use my coupons?
  • A: You may use the coupons by typing the promotion code in our online calendar prior to finalizing your transaction.

  • Chevron down Q: Are reservations required?
  • A: Reservations are required for all catered cruises. You may only purchase tickets at the gate for Sightseeing Cruises, RiverBeats and certain Special Events.

  • Chevron down Q: What if my Cruise gets cancelled due to poor weather?
  • A: We sail rain or shine. Only if the captain deems the weather unsafe to passenger safety will we cancel a cruise. In this case we will offer a full refund or reschedule.